Cart
Call Us: 15105953227

Terms Of Service

1. Introduction
Welcome to Wonderful Industry Limited (“Company,” “we,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and related services (collectively, the “Services”) for the purchase of Travel Backpacks (the “Products”). By using our Services, you agree to be bound by these Terms.

2. Eligibility
You must be at least 18 years old to place an order. By using our Services, you represent and warrant that you meet this age requirement.

3. Orders and Payment
3.1 Order Acceptance. All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order at our sole discretion.

3.2 Pricing. Prices are displayed in the currency selected at checkout and include applicable taxes, unless otherwise noted.

3.3 Payment Methods. We accept various payment methods, including credit cards, debit cards, and PayPal. Your payment will be processed at the time you place your order.

4. Shipping and Delivery
4.1 Free Standard Shipping. We provide free standard shipping on all orders. Estimated delivery times by region are:

  • Hong Kong: 3–5 business days

  • Asia Pacific: 5–10 business days

  • North America and Europe: 7–14 business days

4.2 Shipping Disclaimer. While we strive for prompt delivery, delays may occur due to customs clearance, weather conditions, or carrier issues. We are not responsible for such delays.

5. Returns and Refunds
5.1 14-Day Return Policy. You may request a return and refund for any reason within 14 days from the date you receive the Product.

5.2 Return Shipping Costs. Return shipping costs are the responsibility of the customer, except when the return is due to a defective or incorrect item.

5.3 Refund Processing. Once we receive and inspect the returned Product, we will process your refund to the original payment method within 14 days.

5.4 PayPal Refunds. PayPal refunds typically process within 14 days. In certain jurisdictions, applicable law may extend this period up to 30 days.

6. Intellectual Property
All content, trademarks, and logos displayed on our Services are the property of the Company or its licensors and are protected by applicable intellectual property laws.

7. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services or Products.

8. Governing Law
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

9. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms, including their formation, breach, termination, or validity, shall be finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its then-current rules. The seat of arbitration shall be Hong Kong, and the language of arbitration shall be English. The arbitration award shall be final and binding on all parties.

10. Changes to Terms
We may modify these Terms at any time. Significant changes will be communicated via email or a prominent notice on our Services. Continued use of the Services after such changes constitute acceptance of the revised Terms.

11. Contact Us
If you have any questions about these Terms, please contact us at: Wonderful Industry Limited Room 2502B, 25/F, 148 Electric Road, North Point, Hong Kong Email: [email protected] Phone: 15105953227